FTX’s Long Road to Repayments: What Customers Need to Know

Yele Bademosi
March 24, 2025
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Kraken, BitGo, Bankruptcy, FTX

A New Chapter for FTX Creditors

It’s been a whirlwind couple of years for anyone caught in the collapse of FTX. But now, there’s finally some light at the end of the tunnel. The debtors handling FTX’s bankruptcy have confirmed that their reorganization plan will officially take effect on January 3, 2025—paving the way for long-awaited repayments to customers.

According to the latest update, the first wave of repayments should hit customer accounts within 60 days of that date, provided all conditions are met. After more than two years in legal limbo, users are anxiously awaiting the opportunity to reclaim their lost funds. Here’s what you need to know.

Kraken, BitGo, Bankruptcy, FTXKraken, BitGo, Bankruptcy, FTX FTX

Who’s Behind the Repayments?

Distributing these funds is no small job, which is why Kraken and BitGo have stepped in to facilitate the recovery process. BitGo, a well-known crypto custody firm, has expressed its commitment to helping affected customers regain access to their funds. Interestingly, FTX has hinted at a third distribution partner, though details remain scarce for now.

FTX CEO John J. Ray III has reassured users that the company is well-positioned to start processing the repayments—and he’s urging customers to complete all necessary steps to avoid delays.

Bankruptcy, Recovery, and a Promise Fulfilled (Almost)

FTX’s downfall in November 2022 rocked the crypto world. After a liquidity crunch and the resignation of former CEO Sam Bankman-Fried, the company spiraled into bankruptcy. What followed was a long and complicated legal battle, lawsuits, and efforts to recoup missing funds.

But in October 2024, a judge officially approved FTX’s liquidation plan, clearing the way for users to recover up to 119% of their claimed account value. First in line for repayments? The so-called “convenience class”—customers whose claims are $50,000 or less.

A Lesson for Crypto Exchanges

FTX’s journey from a billion-dollar exchange to bankruptcy serves as a cautionary tale for the entire crypto industry. While users are finally seeing some justice, it raises bigger questions: Can customers ever fully trust exchanges again? What safeguards are in place to prevent another FTX-style collapse?

What’s Next?

While the repayment process is moving forward, legal battles still persist. The FTX estate is actively trying to reclaim lost assets, including money sent as political donations before the collapse. It has also sued crypto firms that had locked FTX-related funds—assets that could be integral to further customer repayments.

The crypto world will be watching closely as this process unfolds. For now, FTX users can at least find some relief in knowing that repayments are finally within reach.

Related: FTX filed for bankruptcy 2 years ago — What’s happening now?

Magazine: Can you trust crypto exchanges after the collapse of FTX?

Author Yele Bademosi